Privacy Policy
Parallex Network is leading the AI Revolution in Crypto Trading.
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At Parallex Network, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our platform and services.
By accessing and using Parallex Network, you consent to the practices outlined in this policy. If you do not agree, please discontinue using our services.
When you use Parallex Network, we collect the following types of information:
Full name, Email address, Payment and transaction details.
Login credentials (encrypted), Trading activity and transaction history, Account preferences and settings, Interaction with customer support.
IP address, Browser type and version, Device information (operating system, model), Cookies and tracking technologies.
We collect and process your data for the following purposes:
Account Creation & Verification – To verify your identity, create an account, and comply with regulatory requirements.
Trading & Transactions – To facilitate deposits, purchases of AI trading bots, withdrawals, and account funding.
Customer Support – To assist you with inquiries, troubleshooting, and technical issues.
Security & Fraud Prevention – To protect against unauthorized access, fraudulent activities, and suspicious transactions.
Platform Optimization – To improve our platform’s performance, user experience, and AI trading models.
Legal & Compliance Obligations – To comply with applicable laws, anti-money laundering (AML) regulations, and financial reporting requirements.
We implement the following security measures to safeguard your data:
Encryption – Sensitive data is encrypted during storage and transmission.
Two-Factor Authentication (2FA) – Additional layer of security for user account protection.
Secure Servers – Data is stored on secure, industry-standard servers with restricted access.
Regular Audits – We conduct periodic security assessments to identify and mitigate risks.
While we take all reasonable measures to protect your data, no online service is 100% secure. We encourage users to take precautions, such as using strong passwords and enabling 2FA.
We do not sell, rent, or trade your personal information. However, we may share your data in the following circumstances:
With Service Providers – Third-party providers who assist with payment processing, identity verification, and cybersecurity.
Legal Compliance – If required by law, regulatory authorities, or in response to legal requests (e.g., court orders).
Business Transfers – In the event of a company merger, acquisition, or sale of assets, user data may be transferred.
We ensure that any third parties handling your data comply with strict security and privacy standards.
We use cookies and similar tracking technologies to enhance your experience, improve security, and analyze platform performance.
Essential Cookies – Necessary for platform functionality (e.g., login authentication).
Performance Cookies – Help us analyze how users interact with our services.
Security Cookies – Used for fraud prevention and account protection.
Marketing Cookies – Assist in personalized marketing efforts (only with user consent).
You can manage your cookie preferences through your browser settings.
Depending on your jurisdiction, you may have the following rights regarding your personal data:
Access & Correction – Request a copy of your data or update incorrect information.
Data Portability – Request your data in a structured, machine-readable format.
Account Deletion – Request to delete your account and associated personal data.
Marketing Opt-Out – Unsubscribe from promotional emails and notifications.
To exercise your rights, contact our support team at support@parallexbot.ai. We will process your request in accordance with applicable laws.
We retain your personal data for as long as necessary to:
Fulfill legal and regulatory obligations.
Provide you with access to our services.
Resolve disputes and enforce our Terms and Conditions.
Once data is no longer required, it is securely deleted or anonymized.
Parallex Network may contain links to third-party websites, such as crypto exchanges or financial institutions. We are not responsible for their privacy practices. Users should review the privacy policies of external sites before engaging with them.
We may update this Privacy Policy periodically. Any changes will be communicated via email or platform notifications. Continued use of Parallex Network after an update constitutes acceptance of the revised policy.
Parallex Network was born from a vision to simplify and optimize the complexities of crypto trading.
A team of AI enthusiasts, blockchain experts, and financial strategists came together with one goal:
to create a seamless trading experience that delivers consistent results.
We believe in the transformative power of artificial intelligence and data-driven insights.
Our approach bridges cutting-edge technology with the needs of the modern trader, ensuring that every decision is backed by precision, speed, and innovation.
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